Frequently Asked Questions

Once your order reaches the status of "preparing for shipping," "shipping," or "delivered," we won't be able to accept any modifications.

If you need to make changes to your order, please send an email to contact@desikraze.com within 24 hours of placing your order, including your order number in the subject line.

At Desi Kraze, we guarantee that our products undergo a rigorous three-stage quality check by a team of professionals before dispatch. This ensures that the chance of receiving a defective product at your doorstep is neglible.

We kindly ask you to refer to the size chart before placing an order. Due to COVID-19 safety measures, we are unable to accept any returns or offer refunds at this time.

Please note that the product looks exactly as pictured or even better, so there's no need to worry about discrepancies.

Certainly,Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can utilize this number to monitor the progress of your package during transit.

Please refer to our size chart, which is available on each product page. If you're unsure about which size to order, feel free to email us at contact@desikraze.com, and we'll be happy to assist you!

We use paytm for business.

You can chose these payment methods at checkout.

You can rest assured that all purchases made here are safe and secure.

We only accept prepaid orders.

It takes 1-2 days to process your order, and then shipping typically takes 3-6 business days for all orders to arrive. Shipping times may vary depending on the product and shipping location due to demand. Estimated delivery times are provided at checkout.